Frustration & Inefficiency

Click on an example case study below to find out how poor wayfinding design can lead to client, patient, customer and employee frustration and inefficiency:

 

1.) “Excuse me. Could you help me find the _______?

 

2.) Many times, wayfinding defaults to facility employees.

 

3.) When people cannot find their way, frustration and stress result.

 

4.) Wayfinding – beyond sign design

 

A Wayfinding Process Example

Project Background   •Hypotheses  •Methods  •Findings  •Recommendations and Implementation