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Frustration & InefficiencyClick on an example case study below to find out how poor wayfinding design can lead to client, patient, customer and employee frustration and inefficiency:
1.) “Excuse me. Could you help me find the _______?
2.) Many times, wayfinding defaults to facility employees.
3.) When people cannot find their way, frustration and stress result.
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A Wayfinding Process Example•Project Background •Hypotheses •Methods •Findings •Recommendations and Implementation |
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